Privacy policy

1. Notice status

This is a draft privacy notice for the public website foundation. BookMyTrans’s legal entity, contact details and final privacy practices require business review before production publication. The three service forms support downloadable summaries. Online submission is available only when the Google Sheets connection has been activated and the form displays a Submit enquiry action.

2. Information you choose to share

Details entered in the service forms remain in page memory while you prepare your enquiry. You may download a local text summary. When online submission is enabled, selecting Submit enquiry sends your reviewed details to BookMyTrans’s Google Sheets lead register. There is no customer account. Homepage service cards open a dedicated form without collecting any details. Supported enquiry links may include route or preference parameters; hosting providers may process those request URLs. Contact, route, cargo or passenger, company and other enquiry details are transmitted only when you explicitly submit an enabled form. Closing or refreshing the page clears unsaved detailed entries. If a business contact channel is published and you choose to call or email, you may share contact information and details about your transport requirements through that channel.

Do not include identity documents, bank details or other sensitive information in a general enquiry. Share only the information needed to explain your requirements.

3. Website technology

Your language choice is saved in a first-party preference cookie for one year. No enquiry details are stored in that cookie.

This implementation does not add advertising trackers, analytics scripts or marketing cookies. Its navigation does not require a visitor account. Hosting and network providers may process technical request information to serve the website; the production provider and its practices must be identified before launch.

4. Before online enquiries launch

Before online submission is enabled, this notice must be updated to identify the responsible legal entity, collected fields, purposes, recipients and service providers, storage locations, retention arrangements, applicable consent and rights processes, and a working privacy contact.

When enabled, enquiries are sent through the website server using the Google Sheets API and stored in BookMyTrans’s restricted Google Sheets workbook. The register contains contact and service details, a lead ID, timestamps, status and consent. Download-only forms do not send customer details to Google Sheets. Access should be limited to staff handling enquiries; the business must confirm its retention period and privacy contact before activation.

5. Questions and updates

Use the contact page for any published business contact channels. A dedicated privacy contact and the effective date of the final notice are still to be confirmed.